FAQs

  • You must present a photo ID
  • Drug screens are conducted on a first-come, first-serve walk-in basis- No appointments.
  • No need to print out your authorization. We can accept it on your phone
  • If your electronic authorization has expired, please contact your employer for an extension. We cannot process an expired authorization.
  • Once the drug screening process begins, you must remain inside the facility until the process is completed.
  • If you are unable to provide a sufficient sample, you will have 3 hours to provide an adequate amount to complete your screening. You will not be allowed to leave the building. 40 oz of water will be provided over the 3 hr period.
  • At anytime during the collection process, if you become argumentative or hostile, you will be asked to exit the building, and your test will be entered as a “Refusal to Test.”
  • Please bring all current medications and any secondary documentation from other medical providers. For example, 90-day CPAP compliance report, most recent A1C, or any return to duty release forms, if applicable, for your DOT or Non-DOT physical.
  • As a courtesy to our DOT drivers, you will receive a copy of your Long Form, Driver’s Certificate, and a card for your wallet.
  • Your Driver’s Certificate will also be faxed to the DMV on your behalf, but it is ultimately your responsibility. If the DMV fails to upload the fax, you will receive a notification.
  • We collect and process samples for Quest and Labcorp M-F 9:00 am – 4:00 pm and Sat 9:00 am – 11:30 am.
  • You will need to present the order or lab slip from your physician. This ensures your provider receives the results. As a collection and processing site, we do not receive results. Please contact your provider if there is a delay. They can reach out to the lab directly.
  • Please bring your insurance card and driver’s license.
  • Make sure to check with your physician if your blood work requires a fasting blood draw.
  • Self-pay labs are available. Please call for pricing.
  • To expedite your visit, please download and fill out the VHSL physical form as well as the forms for school physicals here in the State of Virginia.
  • If you have a special form, please bring it to your physical, and we would be happy to complete it for you.
  • Entry into Virginia schools requires proof of vaccination. The school physical includes this section as well.
  • If you have documentation showing proof of vaccination, our providers will go over the records and complete that section of the physical.
  • If you do not have the documentation, we will still complete the physical but will omit that section.
  • You will have the opportunity to provide documentation before the start of school.

Find Us

We’re located at the corner of Waterlick and Timberlake Road, right behind Mr. Goodies.

Hours
Monday – Friday

9am – 5pm

Saturday

9am – 12pm

Sunday

Closed